Podcast Episode

California Pizza Kitchen Scaled on Culture — Rick Rosenfield

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions·Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions·1 September 2026·44 min

About this episode

Rick Rosenfield, co-founder of California Pizza Kitchen, shares the story of how he and his partner, Larry Flax, changed the way America eats pizza. From their humble beginnings as federal prosecutors to creating a unique brand that set trends and transformed the industry, Rick's journey is a testament to innovation and vision. The conversation delves into the creation of California style pizza, the introduction of upscale casual dining, and the translation of unique flavors to salads, all of which contributed to the success of California Pizza Kitchen. The conversation with Rick Rosenfield covers the growth and development of the California Pizza Kitchen brand, focusing on the unique open kitchen design, the selection of locations, and the establishment of a strong company culture. Rick also discusses the motivation behind writing the book and the importance of fostering a strong culture in business.TakeawaysInnovation in the restaurant industryCreating cravable menu items Open kitchen designOpportunistic real estate strategyBuilding a strong company cultureMotivation behind writing the bookChapters00:00 The Birth of California Pizza Kitchen01:40 From Law to Pizza03:02 The Emergence of California Style Pizza04:29 Expanding the Brand and Concept07:05 Anchoring Upscale Shopping Centers08:04 The Evolution of Menu and Concept09:02 The Strategy of Upscale Casual Dining13:32 Innovative Menu Creation18:37 Transition to Salads21:54 The Unique Open Kitchen Design22:50 Selecting Locations and Staffing29:11 The Evolution of CPK's Culture37:42 The Motivation Behind Writing the Book