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Podcast Episode

The Hidden Reason Your Practice Feels So Hard to Run w/ David Maloley

Dental Practice Heroes··20 August 2026·45 min

About this episode

Eight out of ten employees show up disengaged. The other two are doing all the work in your practice.In this episode, Dr. David Maloley explains what's really driving attrition and why a paycheck doesn't cut it anymore. You'll find out which outside forces are quietly commoditizing your practice, the burnout triggers already built in, and how to create an employee experience that holds your practice together.Topics discussed:(00:00) Introduction(03:19) David’s dream practice that turned into a nightmare(06:29) What hiring an office manager can't fix (09:18) The forces commoditizing dentistry(18:25) What a bad employee experience looks like(20:10) Three levels of a value-fluent team(21:16) What's really driving patient attrition(23:09) Burnout triggers built into dental practices(25:30) What happens when you stop chasing numbers(30:10) Why vague leadership creates attrition(36:28) The Trust Triangle decision frameworkTake the Commodity Threat Assessment: https://assessment.irreplaceablepractice.com/Listen to more episodes with Dr. David Maloley: https://www.buzzsprout.com/2311108/episodes/14424320https://www.buzzsprout.com/2311108/episodes/14423936This episode was produced by Podcast Boutique https://www.podcastboutique.com REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERE REGISTER FOR THE UPCOMING WEBINAR CLICK HERETake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.