The Government cowboy crackdown...but who protects the KBB retailer?

The Government says it wants to crack down on 'cowboy' traders in the home improvement market– but what does that actually mean for legitimate kitchen and bathroom retailers and installers? In this episode of The kbbreview Podcast, host Andy Davies talks to Trusted Payments founder James Walker about the new government-backed initiative designed to protect consumers and good businesses. He's at the sharp end of how the payment system actually works, whether retailers can keep their existing stage-payment structures, what happens when a customer refuses to pay, the role of the Ombudsman, and why Walker believes the answer to rogue traders isn’t simply more regulation – it’s making it easier for reputable businesses to earn trust and get paid. If you take deposits, manage installations or simply want to know what this new scheme could mean for your business, this is one you need to hear. Hosted on Acast. See acast.com/privacy for more information.