420. How to Grow Your Practice Without Burning Out

Your next client might already be sitting in your diary. We spend so much time thinking about getting new people through the door, but what are we doing with the people who are already there? I’m talking about retention this week and why I think it’s a seriously underrated part of growing a practice. Not keeping people coming back for the sake of it, but actually supporting them through the changes they’re trying to make. I’m also getting into the little things that make a difference: what you say before they leave, when you book them back in, making referrals easier, and yes, even putting your prices up without making a song and dance about it. Because growth doesn’t have to mean cramming more into your week. Inside Strategy Lab, I take this further with the retention conversation framework, practical prompts and the actual scripts to help you put these ideas into practice. Already a member? The continuation is waiting for you in your portal. Not in Strategy Lab yet? Come and join us here: https://www.geraldineheadley.com/strategy-lab-clinical-confidence