Podcast Episode
Why More Views Won’t Grow Your B2B Sales

About this episode
Key Insights:
“A fan base is not a customer base in B2B.”
“It's not about who's going to 'like' me, but who's going to pay me?”Episode DescriptionGetting more views feels like marketing success. But if you're selling a specialized B2B product or service, reaching more people may not get you any closer to a sale.The marketing playbook that works for consumer brands doesn't necessarily work for B2B.Consumer products such as food, toothpaste or detergent have enormous potential audiences. For these companies, reaching more people can increase the pool of potential customers.Most B2B companies face a very different situation.If you're selling industrial equipment, supply chain technology, materials, professional services or another specialized B2B product, your total addressable market may be relatively small. That changes how you should think about marketing.Instead of optimizing for more views, you need to optimize for better views.In this episode of A Seat at the Table, Jane Singer explains why B2B marketers need to stop treating marketing like a popularity contest—and why “fewer but better” can be a much more effective strategy for building brand authority and ultimately generating sales.What You'll LearnIn this episode, you'll discover:Why B2B companies shouldn't judge marketing success by the same metrics used by consumer brands and influencers.Why thousands of views from the wrong audience can be less valuable than 20 views from potential customers.How optimizing content for reach can actually dilute its value to the niche audience you're trying to attract.Why a large following or email list isn't necessarily a valuable customer base.The difference between building a fan base and building a customer base.Why targeted marketing often works even when traditional metrics don't make its impact immediately obvious.How consistency and frequency help B2B companies build authority over a longer sales cycle.Why marketers need to ask “Who is likely to pay me?” rather than simply “Who is likely to like me?”The B2B Marketing Metric That MattersOne of the biggest traps in B2B marketing is assuming that bigger numbers automatically mean better results.A LinkedIn post might attract thousands of views and dozens of likes. But how many of those people actually work for companies that could buy your product?For B2B marketers, audience quality matters more than audience size.A post seen by 19 relevant decision-makers could potentially be more valuable than one seen by 10,000 people who have no need for what you sell.That means B2B marketers need to rethink what successful marketing looks like.Instead of asking:“How do we reach more people?”Ask:“How do we repeatedly reach the right people?”That shift affects everything from the channels you use to the content you create and the metrics you use to evaluate marketing performance.Why B2B Marketing Takes TimeEffective B2B marketing is rarely about one viral post, one email or one campaign.It's about repeatedly providing useful, relevant information to a narrowly defined audience.That can make B2B marketing frustrating because its impact isn't always immediately visible in a dashboard. Someone may read your newsletter or see your content for months—or even years—before becoming a customer.That's why consistency matters.The goal isn't to win the attention game this week. It's to become known and trusted by the relatively small group of people who could eventually buy from you.Fewer people. Better people. Reached consistently.That's a very different marketing strategy from chasing views.Build a B2B Marketing System You Can Actually MaintainIf you know your company needs to market more consistently but marketing keeps getting pushed down the to-do list, the Consistent Marketing System is designed to help.It's a one-to-one program for B2B companies that want to turn sporadic marketing into a practical, repeatable system—so marketing gets done consistently without requiring an enterprise-sized marketing department.Learn more about the Consistent Marketing System
Questions This Episode AnswersWhy am I getting views on LinkedIn but no B2B sales?
High engagement doesn't necessarily mean you're reaching potential customers. If the people viewing or liking your content aren't part of your addressable market, those numbers may have very little connection to sales.Should B2B marketers focus on reach or audience quality?
For specialized B2B companies, audience quality usually matters more. Your potential customer base may be relatively small, so the goal isn't necessarily to reach as many people as possible. It's to repeatedly reach the people most likely to need—and buy—what you sell.Are views and likes good metrics for B2B marketing?
They can tell you whether content is attracting attention, but they don't necessarily tell you whether your marketing is reaching potential buyers. A smaller audience made up of relevant decision-makers can be far more valuable than a large audience with little purchasing potential.Why doesn't social media engagement translate into B2B sales?
Social media platforms are designed to generate engagement across broad audiences. B2B companies often need to reach a much narrower group of buyers. That's why a post can generate considerable engagement without generating meaningful sales opportunities.Can a B2B company be successful without going viral?
Absolutely. B2B marketing doesn't need to go viral to work. Consistently delivering useful, relevant content to a narrowly defined group of potential customers can build authority and trust over time.Why is consistency so important in B2B marketing?
B2B buying decisions often happen over long periods of time. Consistent marketing keeps your company visible and gives potential customers repeated opportunities to become familiar with your expertise and value.Quotable Ideas From This Episode (from Jane Singer, host, A Seat at The Table podcast and media founder)“You want to think of it from the point of view of fewer but better.”“
Not who's going to like me, but who's going to pay me?”
“A fan base is not a customer base in B2B.”
“When you're optimizing to get more views, more clicks, more likes, you dilute the value of what you're providing people.”
“This post only got 19 views. Is that a failure? No, not necessarily if it were 19 people who actually would buy your product.”
“You have to be able to plant seeds and keep watering and then finally get a harvest.”
Learn more about the Consistent Marketing SystemSEND US A MESSAGEVisit A Seat at The Table's website at https://seat.fm