Podcast Episode
S16 Ep340: What Happened at Ground Zero After 9/11? A Story of Service, Survival, and Human Kindness! Guest Bethany Anne Putnam, The Interview

About this episode
What was it really like to volunteer at Ground Zero after 9/11?Twenty-five years later, Bethany Anne Putnam shares her extraordinary story of spending six weeks at Ground Zero in New York City after the September 11 attacks, helping organize volunteers, feed first responders, distribute supplies, and create a place of rest and comfort at historic St. Paul’s Chapel.This is not simply a story about September 11, 2001. It is a story about what happened after the attacks—when firefighters, police officers, National Guard members, volunteers, chaplains, clergy, medical professionals, musicians, businesses, churches, and ordinary people came together to help.It is also a powerful story about human kindness after tragedy.Who Was Bethany Anne Putnam Before 9/11?Bethany describes herself as having an unconventional career path built around hospitality, organization, logistics, volunteerism, and service.
She had worked in hotels, catering, personal-chef roles, nonprofit management, political campaigns, and other fields. From childhood, volunteering and giving back were part of her life.
Her disaster-relief work began after a devastating tornado in Oklahoma.
That experience eventually inspired her to create Labor of Love, a disaster-relief organization that brought volunteers into communities affected by disasters.What Was It Like to Volunteer at Ground Zero After 9/11?When Bethany received the call asking how quickly she could get to New York, she packed her belongings, loaded her car, and drove to Manhattan.
She arrived at St. Paul’s Chapel on September 19.
St. Paul’s Chapel became a sanctuary for firefighters, police officers, rescue workers, National Guard members, volunteers, and others working at Ground Zero.
The historic chapel had survived the destruction with virtually no damage. Because of its location near the World Trade Center site, it became an important place for food, rest, prayer, comfort, supplies, and support for first responders.
Bethany was asked to help coordinate the volunteer operation.
And coordination was desperately needed.What Was the Miracle of St. Paul’s Chapel After 9/11?For Bethany, the miracle was not necessarily one supernatural event.
The miracle was people showing up.
People kept sending supplies.
Businesses wanted to contribute.
Churches sent volunteers.
People donated food.
Medical professionals volunteered their services.
Musicians came to play.
People who had never met each other worked together.
And when supplies arrived that St. Paul’s couldn't use, Bethany found other organizations that needed them.
This created an enormous network of generosity.What Happens When a Disaster Ends?Perhaps the most important part of Bethany's story happens after she leaves New York.
She eventually realizes that she needs to get away from Ground Zero for a day.
She drives to Connecticut and experiences one of the strangest contrasts of her life.
She watches a child's soccer game.
People drink Starbucks.
Families go about their ordinary lives.
She shops for sneakers.
Life looks normal.But Bethany has just spent weeks surrounded by Ground Zero, first responders, death, destruction, grief, exhaustion, and constant crisis. Listen to this episode to understand how Bethany balanced the world continuing, while so many were still grieving.What Does Bethany’s Story Teach Us About Human Nature?At the heart of this episode is a much bigger question:Are humans naturally selfish, or do people really want to help each other?Bethany's experience offers powerful evidence for the second possibility.Again and again, people wanted to contribute.And these stories, and Bethany's sharing of them, begins to help us understand what is most important in this world-connection, community and showing up for eachother!Listen to Her StoryIf you've ever searched for true stories about 9/11, wondered what happened at Ground Zero after September 11, wanted to understand what it was like to volunteer after 9/11, or wondered how ordinary people responded to an unimaginable tragedy, this episode offers a deeply personal perspective.Bethany Anne Putnam's story is a record of six weeks at Ground Zero—and a reminder that even in the aftermath of overwhelming tragedy, human beings can choose to show up for one another.Sometimes the miracle is simply this:People come.
People help.
People stay.
And sometimes, that is exactly what the world needs.Questions Answered in This EpisodeWhat was it like to volunteer at Ground Zero after 9/11?
What happened at St. Paul’s Chapel after September 11?
How did volunteers help 9/11 first responders?
What did first responders need after 9/11?
How did ordinary people help after September 11?
Can disaster-relief volunteers develop PTSD?
What is PTSD after a traumatic event?
How did people support firefighters at Ground Zero?
Why was St. Paul’s Chapel important after 9/11?
What happened to volunteers after they left Ground Zero?
Are humans naturally altruistic?
Why do people help strangers during disasters?
What are some inspiring stories from September 11?
How did New Yorkers respond to 9/11?
What can we learn from the people who helped after 9/11?
To check out what Bethany is doing in the world, here is her website!
As well, here is her Instagram, where you can keep track of all of the beauty she is creating in the world!
And to learn about all of the fabulous humans who travel across the globe to stay at Bethany's incredible retreat space, click here!
To hear additional stories of people showing up to help others, in all sorts of ways, click on the links below. There are plenty of miracle stories out there, proving that we always will show up for eachother!Drew Ayotte's story involves a sweet little pup and showing up at the right time! Sometimes it is our furry and feathered friends we are supposed to show up for! Listen to "The Miracle Of The Magnificent Enzo" on Apple HERE and Spotify HERE!Lyubim Kogan shares an incredible story of being in the right story at the right time. Really, it was astonishing! Listen to "Saying "Yes" One Night Saves A Child's Life" on Apple HERE and Spotify HERE.And finally, Mirian Schulman talks about her 9/11 experience and how she responded after the incident. Her psychic impressions truly saved her life. Listen to "Psychic Vibes Before 9/11, How Her Understanding Of Reality Changed," on Apple HERE and Spotify HERE.To check out what I am doing in the world, click on my website HERE. And my Insta here! And my woefully behind YouTube channel! (I know, I'm trying to get on top of everything!)Your bit of beauty is this: "Happiness Is Helping Others," a sweet YouTube by Haytham Ibrihim, which is all about how we can be present and a blessing for all those around us!