243: How parents form confidence long before they enquire - 1/5

The Insight Series with Charlie Maughan – How parents form confidence - and what it means for your marketing strategy – Orientation In episode one of 'How parents form confidence – and what it means for your marketing strategy', Charlie explores why enquiry is not the beginning of the school choice journey, but a sign that a decision is already taking shape.   He explores how parents often form views of a school well before making contact, drawing on reputation, word of mouth, lived experience and repeated brand signals over time.   Charlie also probes the commonly held belief — usually outside of marcom offices — that success for school marketers is measured only by enquiries. Instead, he proposes that it's about building clarity and confidence long before families are ready to act. Episode Links: The 2024 B2B Buyer Experience Report – 6sense Drivers of school choice – Independent Schools Victoria Determinants of Parental School Choice: A Systematic Review of the Literature School Choice: A Research Report 2021 – Independent Schools Australia The Components and Determinants of School Reputation: Insights from Parents' Voices Brand familiarity and confidence as determinants of purchase intention: An empirical test in a multiple brand context Got more questions for Charlie and the team? You can ask them via the following: Email: smc@imageseven.com.au Have you heard about imaginate? The bespoke video solution for schools. If you're ready to take your school's video to the next level, head to imageseven.com.au/imaginate