"Leadership is the art of getting someone else to do something you want done because he wants to do it." "One of the things that I think helps is that you show that you're not working for yourself,…
"The very first thing that you have to do as a leader in Japan is to make yourself a team member." "You have to show them that you're here because you want to lead Japan, not because you want to…
"You can't tell them to stop smoking if you have a cigarette in your mouth." "I think it's all about communication." "You need to expose them, but don't throw them into the lion's cage." "First, learn…
"Trusting people to do things and respecting them and not micromanaging them has been essential to our culture." "If you believe in somebody and you respect them, they start to feel confident in their…
"Leadership is a continual journey of getting better and knowing the right techniques to enable people around you to be successful." "The trick is to listen to the clients because they have problems,…
"Leading is empowering, guiding, inspiring and having a shared goal of working together." "You need to build up trust, and for me what really helped was the one-on-ones." "Nobody wants to have a…
"The most important thing for a leader, in my view, is integrity." "You need to be hands-on, but then you need to delegate." "If this fails, ultimately, the accountability sits with me." "Culture is…
"Everything starts with trust." "Start with listening." "Culture is nothing different from the collective behaviour of people." "Dare to do things differently." "Leadership is giving direction and…
