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Podcast Episode

The People Problem Nobody Prepares You For as a Practice Owner

The Business of Hearing··6 August 2026·13 min

About this episode

In this episode, Oli Luke gets completely unscripted and honest about one of the most common struggles he sees across private hearing care practices, the people puzzle. From the trap of being too nice with early hires to tolerating standards that slowly erode everything you are building, this is the conversation most business owners need but rarely hear.