Property management has a way of teaching us resilience, but there comes a point where constantly pushing through is no longer a badge of honour. This conversation explores what happens when ambition,…
Property management is changing fast, and the businesses that thrive won’t necessarily be the ones with the most doors. They’ll be the ones making smarter decisions about risk, clients and where they…
There are some conversations in property management that never feel easy, no matter how long you’ve been in the industry – and telling an owner their rent needs to come down is right up there. I’ve…
Tribunal is one of those parts of property management that can make even an experienced property manager second guess themselves. The moment that hearing date lands, suddenly every file note, document…
One of the biggest shifts we can make as property managers is moving beyond simply managing properties to genuinely managing investments. I’m joined by Tim Meyers, co-founder and Managing Partner of…
There’s a fine line between healthy competition and crossing the line, and it’s a conversation our industry doesn’t have often enough. Today, I’m unpacking the realities of poaching, prospecting, and…
Some conversations stay with you long after they end, and this week I realised the same challenges are coming up again and again. In this episode, I'm stepping away from the usual interview format to…
For years, property management has been defined by the tasks we complete–collecting rent, coordinating maintenance, and managing tenancies. But what if we've been thinking about our role too narrowly?…
After spending a week in the Philippines with our offshore team, I came home with far more than great memories. I returned with a renewed appreciation for what truly builds great businesses–strong…
There are moments in life when you realise the biggest thing standing between where you are and where you want to be isn't your workload, your business or even your circumstances–it's the story you've…