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Podcast Episode

You Can't Fix a Culture You've Never Measured — with Tyler Long

Keep The Change··31 August 2026·50 min

About this episode

Ask any executive how important culture is and you'll hear "it's our DNA." Ask how they measure it and the room goes quiet. Tyler Long built the tool that answers that. He and Bart get into why engagement surveys capture opinions while the Culture Health Scorecard measures behavior, why one client's "fun" score dropping was the best news in the report, and the one word that decides whether any of it works. 00:00 Meet Tyler Long 04:29 Googling "leadership development in Branson" — nothing 08:59 The Chick-fil-A owner with 46 leaders 12:54 Prescribing before diagnosing 18:01 The 10 attributes of a healthy culture 18:28 Opinions vs. behaviors 20:13 Accountability holds up the bar 24:26 When fun masks no trust 27:59 20 weeks of candor 37:30 Culture work is whack-a-mole 41:39 The Leadership Maturity Assessment 45:39 One word: willingness 46:40 Why Legacy Leadership became OrgIQ Tyler: tyler@orgiqsuite.com #KeepTheChange #Leadership #OrgIQ #BartNollenberger