Podcast Episode

Front of House vs. Back of House: Why Do Floor and Kitchen Keep Fighting?

Pot Luck Food Talks: Kitchen Stories From Behind the Pass·Chef Phil & Eric | Experienced Cooks & Restaurant Insiders·8 October 2026·30 min

About this episode

🎙️ EP206 — It shouldn't be two teams: the kitchen and the floor win or lose the same service together.🎧 In This Episode:⚔️ Why the Kitchen and the Floor Clash🍽️ The Skills Behind a Great Floor Team👀 Why Cooks Should Work the Floor📣 Overpromising and the Communication Gap🎭 Tact, Timing and Choreography on the Floor🧱 How Bad Bosses Push Good People Out🤗 Warm Service Without Groveling📚 The Best Books on Restaurant Service🥜 Accommodating Allergies Without Losing Quality🧩 Connecting the Dots in a Guest's Meal🧭 Planning Events with Every Department Head📩 Follow & Support Us:🍽️ Everything in one place: https://linkin.bio/potluckfoodtalks/📸 Instagram: https://instagram.com/potluckfoodtalks▶️ YouTube: https://youtube.com/@potluckfoodtalks🗞️ Newsletter: https://www.potluckfoodtalks.com/start/📢 Want to advertise with us? http://potluckfoodtalks.com/advertise-on-the-podcast🍷 Enjoy