Podcast Episode

Retail innovation conducted by Amazon's physical stores.

Transforming Customer Operations with AI Arek Skuza·Arek Skuza·18 July 2026·20 min

About this episode

How the retail will never be the same again? Amazon's retail strategy extends well beyond Amazon.com into brick-and-mortar cashier-less and pop-up stores that purposely disrupt the retail model. What is Amazon doing? What is the company tactic? Should Carrefour, Wal-Mart, IKEA, H-E-B, or Auchan be afraid? Let's see in the podcast what is Jeff Bezos's crazy journey. I am Arek Skuza, I work with companies on product launch, product market fit, and go to market strategy. Welcome to my podcast. Happy listening.