Podcast Episode

245. Hot Take: When To Say "No"

About this episode

Don't miss the Travel Business Intensive, happening August 24-26! Learn more and grab your ticket here → RESERVE MY SPOT!Saying yes might feel like good business, but the wrong yes can cost you more than you realize. In this Hot Take, Robin and Jennifer break down why travel advisors need to get more comfortable saying no; to misaligned clients, FAMs, meetings, expenses, and opportunities that look exciting but don’t actually support where you’re trying to go. They share how to gut-check opportunities against your bigger vision, protect your time and client experience, and recognize when a “great opportunity” might be pulling you off track. Plus, they share how they use AI and the Crucial Conversations framework to make clearer decisions and communicate a no without over-explaining or burning the relationship.FOLLOW ALONG ON INSTAGRAM @TiqueHQ