Back to Conflict Skills

Podcast Episode

Giving Negative Feedback: Practical Approaches for Managing Underperforming Employees

Conflict Skills··13 September 2026·40 min

About this episode

In this episode, Simon Goode explores the challenges of managing underperforming employees by analyzing three workplace case studies involving declining output, quality issues, and inconsistent performance. He discusses practical frameworks such as the What-Ask-Check model and the GROW coaching model to give and structure negative feedback effectively. The episode emphasizes the need for specificity, empathy, and clear goal-setting when addressing performance concerns in teams. TIMESTAMPS: 00:00 Addressing performance and incentives03:34 Handling Performance Issues07:11 Improving communication in reports11:53 Addressing Vague Explanations13:38 Handling workplace conflict and goals18:46 Managing relationship goals and priorities21:54 Discussing performance expectations26:53 Dealing with workplace empathy challenges28:12 Discussing performance expectations31:58 Discussing coaching frameworks34:44 Managing multiple systems in coaching38:29 Managing team member challengesClick here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com  email: podcast@simongoode.com