Most teams don't decide how much autonomy to give their AI agent. It just happens — by default, by accident, by whoever wrote the prompt.Then three weeks later you're in an incident review asking…
In the newest episode of Product Mastery in the Age of AI and ChatGPT, I break down why "Who Decides When the Machine Says No" is a product problem before it is ever an ethics problem, including:The…
The best product managers are not the ones who build the most. They are the ones who can resist building for the longest. That single idea anchors the newest episode of Product Mastery in the Age of…
A practice I had maintained for over 13 years — gone overnight. I couldn't walk. Surgery. Months of physical therapy. Six months later, I'm still in rehabilitation, still working from home, still…
The product managers who are quietly outperforming their peers are not working harder. They have changed the question they ask AI. Most people use ChatGPT the same way they used Google five years ago.…
There is a version of seniority in product management that looks like confidence. You have the answers. You know the domain. You've seen this pattern before. And then AI shows up and the confidence…
Hot take: most companies building AI agents right now are setting themselves up to fail — and it's not the technology's fault. Deloitte says 25% of enterprises are piloting AI agents in 2025.…
AI isn’t “just another feature.” It changes how users behave, how feedback loops form, and what success even means. That’s why traditional product intuition isn’t enough anymore. Here’s the mental…
Your alarm, coffee maker, commute app, email filter, credit card fraud protection—all AI agents making decisions about YOUR life. Most product leaders think AI agents are ChatGPT and virtual…
Which AI model should we use?" ← This question just cost a startup $200K While teams debate GPT-4 vs Claude, smart product managers are asking completely different questions. I just dropped a…