Ep 365. Did you get a Negative Review? Here's What to Do!

What should you do when a customer complains, leaves a negative Google review, or disputes a charge after the work was completed? Mike discusses how business owners can respond professionally, document their work, protect their reputations, and determine when to fix the problem, issue a refund, or stand their ground. 🔗 Important Links & Resources 🎙 Side Hustle Squad on Instagram @sidehustlesquadpodcast ROPED on Instagramhttps://www.instagram.com/roped.us/ 🌱 Coastal Fertilization on Instagram @coastalfertilization 💻 Branded Bull Website Design Visit BrandedBull.com 📋 Get Jobber – 20% Off for 6 Months Sign Up Here 🏗 EQUIP Exposition — Save 50% Register Now Use promo code: SIDEHUSTLE at checkout 👟 Save 10% on KUJO Yardwear Shop Now Discount automatically applies 📅 LiveSwitch Book a Demo 📬 PostcardMania Learn More 💵 Relay – Powerful Business Banking for Small Business Owners Learn More 💵 Lawntrapreneur Academy Live (Nov 7-8, 2026) – Learn what's actually working from top-performing lawn care pros. Learn More PermaGreen – Triumph Ride-On Spreader Sprayer Learn More