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Podcast Episode

How Boomi Built CS Enablement from Scratch with Fiona Simpson

Grow & Tell··13 May 2026·48 min

About this episode

Fiona Simpson, Senior Revenue Enablement Business Partner at Boomi and Founder of ReflectPath, built her career enabling the exact functions she used to work in—CS, presales, and solutions consulting.  Fiona shares how she's now building CS enablement at a $500M company, why most revenue teams only study failure (and what to do instead), the actual best use cases for AI in CS, and how to say no to stakeholders like a pro.