Podcast Episode
Introduction to my new podcast

About this episode
Welcome to the very first episode of the School Marketing & Enrollment Podcast. In this short solo opener, Simon shares what the show is all about: raising the customer service bar in school marketing and enrollment in the US through real examples from people inside schools and practical solutions from experts who serve them.
In this episode, you’ll learn
What “great customer service” looks like in a school marketing & enrollment context
Three common ways schools unintentionally lose trust with families
Three practical fixes you can try this week to improve the family experience
What to expect from future episodes (spoiler: it won’t just be Simon)