Communication Clinic #1 – How To Avoid Over-Explaining & Info Dumping

Welcome to this new type of episode where I take other clinicians communication queries and discus them to help fellow clinicians with similar dilemmas. If you’ve got a query that you’d like help with (and are happy to be recorded) then do let me know!On this episode I am joined by Carol who is a soft tissuetherapist and personal trainer to discuss the following queries:(00:00) – Introduction(03:40) – What Is Info Dumping?(06:35) – Controlling The Need To Correct Every Belief(14:35) – Managing Catastrophising Beliefs(20:10) – Knowing When To Discuss Beliefs(41:22) – Carol’s Hardest Conversations You can see Ben at the North East Musculoskeletal Society(NEMS) Conference on Saturday 19th of September in Durham.https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645If you’d like to take part in an episode or know more youcan find Ben on LinkedIn and Instagram @bwhybrowphysio or email clinicalcommunication@outlook.com