Back to Channel Insider: Partner POV

Podcast Episode

SotaTek US CEO on AI Infrastructure Mistakes MSPs Must Fix

Channel Insider: Partner POV··8 April 2026·45 min

About this episode

Topics & Timestamps: 00:00 – Intro + Channel Insider newsletter plug 00:37 – Meet MK Tong, CEO of SotaTek USA 02:15 – What SotaTek does: global IT services, AI, cloud, engineering 03:15 – Ideal customers: size, verticals, and use cases 05:09 – Leadership journey: why Tung joined SotaTek 08:32 – Why infrastructure matters more in the AI era 13:54 – Common AI deployment mistakes organizations make 17:10 – Automation vs. control: governance and visibility concerns 19:03 – How SotaTek modernizes infrastructure securely 21:10 – SotaTek ACE platform overview 23:36 – SAP workloads in IaaS: challenges and best practices 26:26 – What separates successful vs. struggling organizations 26:37 – MSP opportunity in AI-driven infrastructure 30:45 – Starting small: aligning AI wins with infrastructure 37:46 – Customer success story: real-world impact 44:08 – Where to learn more about SotaTek 44:21 – Closing remarks + where to watch/listen A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com Connect with Channel Insider on LinkedIn.  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.