We're coming off the DogCo Business Summit, opening enrollment for 2027, and heading into the final stretch of the year. In this episode, Michelle Kline shares a different approach to finishing the…
Running a pet care business can be so independent that we get used to working without much connection to other owners. As the DogCo Business Summit begins, I’m sharing why bringing people together…
Should you pay your dog walkers and pet sitters per visit or by the hour? I’ve used both models, and while I prefer hourly pay for most team-based pet care businesses, there are situations where I…
Getting your money’s worth from business education doesn’t mean consuming every lesson or implementing every idea. I’ve seen pet care companies get more out of a program by focusing on a specific…
In this throwback episode, I am sharing three honest truths that I wish I could tell coaching clients when they are deep in the struggle. These are insights I hold closely in my own business, and they…
Every meaningful goal comes with a trade-off. That does not mean we should assume success has to be painful, exhausting, or destructive, but it does mean that the time, focus, money, energy, and…
Growth is usually treated as the obvious goal in business, but sometimes pushing for more revenue, more clients, and a bigger team is exactly the wrong move. If the foundation underneath your pet care…
If you want to grow your pet care business, you need to know exactly how much additional work your team can handle. Staffing capacity is one of the most important metrics in a team-based pet care…
When I owned my pet care company, I put a lot of energy into bringing in new clients. Looking back, I would have focused much more on keeping them. A new booking is only the beginning of the…
The more I’ve learned and grown as a business owner this year, the more clearly I’ve been able to see everything I still want to improve. What I didn’t expect was how easily that awareness could turn…
