Navigating Conflict In The Workplace

Episode Summary:Conflict is inevitable in any workplace, but how we handle it can make all the difference in our growth, relationships, and reputation. In this episode of The Glass Sessions, Courtney and Lauren get candid about the moments when tensions rise on the job, and the strategies they’ve found most effective for navigating those situations with clarity, empathy, and professionalism.Whether you’re dealing with a difficult teammate, navigating feedback, or trying to hold your boundaries at work, this conversation will give you tools to feel more confident and grounded when conflict arises. In this episode, we cover:Why conflict isn’t always a bad thing, and how it can actually be a sign of engagementThe difference between healthy disagreement and toxic behaviorScripts and mindset shifts to help you approach tough conversationsReal-world examples from our own careers (yes, including mistakes!)When to escalate and when to let it go Timestamps:00:00 Side Chat and what we've learned recently05:29 Building Sustainable Habits11:08  Conflict In the Workplace discussion22:06 Conflict between departments strategies24:06 Navigating conflict with your manager37:10 Effective Escalation Models45:12 Direct Conversations in Conflict48:31 Is This Okay? Handling Unusual Tasks Quote we loved from this episode: "The goal isn’t to win the conflict - it’s to move forward with more clarity and respect." Links & Resources:Detailed Show NotesThe Glass AdvisoryHave a workplace situation you'd like us to talk through? Submit it here If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at theglassadvisory.com.