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Podcast Episode

Why Your Mortgage Lender Doesn’t Have to Be “Local” | with Jared Nicolaisen

Educating Homebuyers.··13 September 2026·26 min

About this episode

Does your mortgage lender really need to live in the same city as you?In this episode of Educating Homebuyers, Brady sits down with fellow Key Mortgage Group lender Jared Nicolaisen to challenge what it actually means to work with a “local lender” and why trust, communication, experience, and execution matter a whole lot more than where your lender physically sits.Jared shares his journey from entering the mortgage industry with virtually no experience to building a successful business, relocating his family to Minnesota, and continuing to serve clients and referral partners across multiple markets.They also break down what separates an average mortgage experience from a great one, why getting a preapproval letter should only be the beginning, and why the best lender isn't always the one offering the lowest advertised rate.Jared even shares a story about telling one of his own clients to use another lenderbecause the deal they were being offered was simply too good to pass up. That decision ultimately led to even more referrals because the client knew Jared was willing to put their best interest ahead of making a sale.In this episode:00:00 – Welcome to Educating Homebuyers 01:09 – Jared’s journey into the mortgage industry 02:15 – From terrified of video to embracing social media 03:13 – Building momentum at Key Mortgage Group 04:23 – What a five-star mortgage experience actually looks like 06:14 – How a lender’s reputation can help buyers win offers 07:23 – Creating a consistent experience for every homebuyer 08:45 – Jared’s decision to relocate to Minnesota 10:53 – Maintaining relationships while living in another state 12:21 – Does your mortgage lender really need to be local? 14:02 – How technology has changed the mortgage process 14:28 – Building a mortgage business across multiple markets 15:27 – Balancing marriage, moving, and growing a business 16:43 – Why relationships matter so much in mortgage 17:02 – Giving back through the Pinky Swear Foundation 18:26 – Jared’s vision for Minnesota 19:28 – Why a preapproval letter isn't enough 20:10 – Staying connected with clients after closing 21:21 – Why Jared told a client to use another lender 21:54 – Interest rate vs. the actual cost of your mortgage 23:10 – Making homebuying less intimidating 24:23 – The real reason we love helping people buy homesAt the end of the day, being a great mortgage lender isn't about sitting in an office down the street. It's about knowing the market, communicating well, educating your clients, being transparent, and being someone they can trust to execute when it matters.