Podcast Episode
Episode 34: Why Agencies Are So Bad at Marketing Themselves with Kathleen Gunther

About this episode
Canned the Marketing Podcast Ep. 34 –
Introduction / Hook
Agencies spend their lives selling clarity, creativity and growth for clients, yet plenty are strangely average at marketing themselves. In this episode, Steph Quantrill and Ben van Rooy are joined by Kathleen Gunther, founder of Gunther Consulting and a specialist in helping agencies sharpen their positioning, stay visible and back up what they say with substance. From earned media and personal brand to content pillars, agency positioning and the rise of indie shops, this is a sharp look at why so many agencies blur into the background and what happens when they stop treating themselves like the most ignored client in the room.
What You’ll Learn in This Episode:
Why agencies confuse awards and good work with real marketing effectiveness
What strong positioning actually requires to cut through in a crowded market
How earned media builds credibility when paid channels cannot
Why agency leaders are the brand whether they like it or not
What to prioritise first when you are marketing an agency with limited budget
Bonus Nuggets:
Why April Fools brand work is starting to feel tired and predictable
How reactive marketing around the KitKat heist became a masterclass in relevance
Call to action:
If your agency sounds like everyone else but expects different results, this episode will challenge how clearly you show up, who you are for, and whether you are actually backing it up.
Resources mentioned:
Gunther Consulting
The Icehouse
Connect with the creators, and hosts mentioned:
Kathleen Gunther – https://www.linkedin.com/in/kathleengunther/
Ben van Rooy – https://www.linkedin.com/in/benvanrooy/
Stephanie Quantrill – https://www.linkedin.com/in/stephanie-quantrill/
Explore more from Canned:
Canned the Marketing Podcast: www.cannedmarketing.com
Cue Marketing: www.cuemarketing.co.nz
Human Digital: www.humandigital.com
Timestamps:
00:00 Welcome and intro
00:29 Travel, conferences and recent highlights
05:29 April Fools backlash and brand reactions
07:49 AXIS Awards and industry standards
08:41 Kathleen joins the conversation
09:22 Why agencies struggle to market themselves
14:24 Awards versus actual marketing impact
16:11 Buying people not services in B2B
18:20 The value of external perspective
21:02 What good agency positioning looks like
22:25 Knowing your customer as an agency
24:14 Earned media and why it is overlooked
28:04 Where to start with small budgets
31:51 Marketing as a long-term trust play
33:14 The role of leadership and people
www.cannedmarketing.com
Stephanie Quantrill - Linkedin
Ben Van Rooy - Linkedin