Burnout, Anxiety & The Science of Stuck with Britt Frank

EPISODE SUMMARYBurnout isn't a personal failure, and feeling stuck doesn't mean you lack motivation. In this episode of The Claim Game, Jeremy Zug sits down with psychotherapist and bestselling author Britt Frank to discuss burnout, anxiety, leadership, and the mindset shifts that help practice owners thrive. From moving from clinician to CEO to setting boundaries, leading healthier teams, and using anxiety as a tool for growth, Britt shares practical strategies for building a more sustainable practice.KEYWORDSBurnout Prevention, Private Practice Leadership, The Science of Stuck, Therapist Burnout, Anxiety Management, Leadership Boundaries, Practice Owner Mindset, Team Accountability, Workplace Communication, Private Practice Growth, Mental Health LeadershipTAKEAWAYSBurnout Is Systemic: Burnout happens when demands exceed resources—not because people aren't working hard enough.Get Unstuck: Ask what you're stuck in, not why you're stuck, so you can take the right action.Lead with Role Clarity: Practice owners need to shift from clinician thinking to CEO thinking.Use Anxiety as Data: Anxiety is a signal that something needs attention—not something to ignore.Healthy Teams Need Healthy Systems: Clear expectations, accountability, and recognition reduce workplace drama.Slow Down to Go Further: Sustainable success comes from intentional pacing, not constant hustle.CHAPTERS00:00 From Addiction to Therapist: Britt Frank's Story06:20 Stop Asking "Why Am I Stuck?"14:59 Burnout Isn't Personal—It's a Systems Problem23:45 Better Boundaries Start with Role Clarity27:03 Turning Workplace Drama into Teamwork31:00 Connect with Britt FrankRESOURCESToday Sponsors: Visit practicesol.com Visit brittfrank.com Connect with Britt on LinkedIn and Instagram Learn More About The Claim Game: Visit practicesol.com/podcast The Hourglass Learning Hub: Dive deeper into RCM best practices and downloadable tools mentioned in this episode, like the various checklists and templates, by visiting The Hourglass Learning Hub. Our Blog: Explore years of educational articles on billing and practice management at Practice Solutions Blog. Book: For a comprehensive guide on navigating insurance, grab your copy of Insurance Billing Basics: Steps for Therapists to Successfully Take Insurance.