The 23-Minute Tax: Your Team's Quick Questions Are Stealing Your Life

Every "quick question" costs you twice — the ninety seconds to answer, and the 23 minutes your brain needs to find its way back. Five a day and your best hours are gone, and it feels like leadership the whole time it's robbing you. This episode is the way out: the Answer-Once Doc, the system I run at my own firm and teach my mastermind. How to mine your sent folder instead of writing from scratch, the anatomy that makes your team actually trust the doc (their words, two-sentence answers, and the "unless" line that keeps judgment where it belongs), the year half my staff turned over and the doc held, why documented answers let you charge MORE — and the objection nobody says out loud: "if I document everything, why would they need me?" I used to think being needed and being valuable were the same thing. They're not.📄 Free — The Answer-Once Doc Starter Worksheet (the exact doc my mastermind builds from): https://docs.google.com/document/d/1ODSQRTqp1eplkpsS6G1KUpwnEmjoHuBQIWeD4LHgnII/edit?usp=sharing 🎙 Text the show — your question might end up on air I just released a doc called the Elimination Audit... the exact walkthrough I use to find ten-plus hours hiding inside a normal week. DM me the word "AUDIT" on Instagram @johnnyterracpa, and it's yours. Free, no strings, no pitch coming afterward.  📬 The letter mentioned in this episode: The Intentional Operator — one installable system every Tuesday, free. intentionaloperator.substack.comSupport the showText OPERATOR to 806-337-0141 to talk about The Intentional Operator Mastermind.