Brian Crowley goes solo to talk UX 101
Well there's egg on our face. In the last episode Brian asserted that the AIs had been contained and it was just a test. That was completely wrong AND we've learned that the extent of the hacks has…
Hook. Hold. Harvest. Hide. That is how state attorneys general described Meta's business model before the company agreed to a reported $17 billion child safety settlement whose remedy reads like a…
Deloitte invented another word for how organizations should be: changefulness. Erin Stadler read it and laughed out loud. Brian Crowley and Eve Eden investigate why organizational change keeps failing…
Rejected ten minutes after applying. No feedback, no human contact, no explanation. Millions of job seekers know this exact experience, and most of them blame the same suspect: the AI. But is that who…
McDonald's built one of the most downloaded food apps in the world, and the customers using it describe a crime scene: orders charged and canceled with no refund path, deals that vanish at the…
The news is on the table and AI is holding the murder weapon. Or is it? This week, UX Murder Mystery hosts Brian Crowley and Eve Eden interrogate a witness who has worked both sides of the story:…
Disney spent $350 million on a Star Wars hotel where guests live inside the story for two days. It closed in 18 months. In this episode, Brian Crowley and Eve Eden investigate the Galactic Starcruiser…
CONTENT WARNING: This episode discusses suicide. We cover the death of Alex Kearns in the final segment (starting at 31:33). Crisis resources are listed below. If you're struggling with thoughts of…
A driverless Waymo rolls within a few feet of a guns-drawn felony stop in downtown Los Angeles while officers shout directions at a car with no one inside. The company says the whole encounter lasted…
