Ep 18 - Unhospitality with Jeremy - When Hospitality Misses the Point

Ever felt dismissed during a travel experience? Here’s why hospitality sometimes misses the mark.Tag someone who needs to hear this!I've recently had two frustrating experiences that left me questioning the essence of hospitality.In Germany, at a hotel, I was told breakfast wasn’t included despite clear evidence saying otherwise. Instead of listening, the front desk was dismissive, showing a lack of humility.In Costa Rica, after a long day of travel, we were denied a moment to regroup before dinner. The insistence on sticking to the schedule over our comfort shattered any trust in their hospitality.These moments aren’t just about the specifics, but about the art of making guests feel cared for. It’s about listening and adapting to the needs of those before you.What are your thoughts on these cultural differences? Have you faced similar situations? Let’s chat in the comments!Full episode in bio for more insights!