The Science of Yes! - E34

The Science of Ethical PersuasionSecond-chair leaders don't always have the final say — but the most effective ones know how to influence without authority. In this episode, Dr. Toussaint Williams sits down with ethical persuasion expert and keynote speaker Patrick van der Burght (Melbourne, Australia) to unpack the science behind ethical influence and what it means for leaders in every sector.🎯 What You'll Learn in This Episode:Why persuasion is NOT manipulation — and why the difference matters for leadersHow Dr. Robert Cialdini's 7 Principles of Influence apply to real-world leadershipThe "Unity" principle and why co-creation makes teams more loyal and forgivingHow loss language outperforms gain language when motivating behaviorA real case study: how one question boosted patient case acceptance by 33.5% across four dental clinicsWhy knowledge alone isn't power — and what application skill actually looks like⏱️ Timestamps:00:00 — Welcome & Introduction02:09 — What is ethical persuasion?04:13 — Patrick's origin story: scuba diving, cassette tapes & Dr. Cialdini13:00 — Cialdini's 7 Principles of Influence explained45:00 — Real-world application for second-chair leaders53:31 — Consistency & Scarcity principles unpacked59:10 — One principle leaders can apply THIS week👤 About the Guest: Patrick van der Burght is an ethical persuasion trainer, keynote speaker, and host of the Ethical Persuasion Unlocked podcast, based in Melbourne, Australia. He is a certified expert in the science of influence rooted in the research of Dr. Robert Cialdini.📌 Website: ethicalpersuasion.com.au 🎙️ Podcast: Ethical Persuasion Unlocked (start from Episode 1) 📘 Free eBook + Email Challenge: ethicalpersuasion.com.au/free🎙️ About the Serving Second Podcast: Hosted by Dr. Toussaint Williams — pastor, author, and executive leader — the Serving Second Podcast equips second-chair leaders to create first-place outcomes from wherever they serve.🌐 servingsecond.com | 📺 YouTube: youtube.com/@servingsecond #ServingSecond #EthicalPersuasion #LeadershipPodcast #InfluenceScience #SecondChairLeadership #Cialdini #LeadershipDevelopment