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Podcast Episode

How Do You Modernize a 100-Year-Old Firm? | John M. Dowd (Fiduciary Trust)

Work Ethic··11 September 2026·33 min

About this episode

Today, we're going in depth with John Dowd. John is the chairman and former CEO of Fiduciary Trust International, a global wealth management firm with over $113 billion in assets under management and administration.Have you ever wondered how to lead a traditional organization through disruption without losing its humanity or its principles? This episode is for you.In this episode you’ll learn:How John strategically modernized a 100-year-old firmHow to lead people through changeHow AI is already changing the client relationshipWhere wealth management is headed nextTimestamps:00:00 - Introduction01:45 - John Dowd’s Secret Life as a Guitar Player03:40 - Why Being a New Kid Can Make You a Better Leader04:58 - What Churchill Taught Him About Leading People Through Change07:15 - Why People Don’t Always Make Rational Decisions09:43 - From Law to Wealth Management12:38 - How to Get People to Embrace Change16:06 - The Leadership Philosophy: Be Steady When Things Break17:34 - The Time John Dowd Fired a Client19:26 - What is the Purpose of Family Wealth?21:31 - Why Great Leaders Avoid the “Superman Effect”23:55 - Where Wealth Management is Headed Next25:06 - How AI is Already Changing the Client Relationship26:26 - Why Gen Z Thinks Google Can Manage Their Wealth27:24 - “It’s Not Your Data. It’s Their Data.”28:15 - Work Ethic Rapid Fire Questions—Just a heads up: this podcast is for information purposes only. Read more about Work Ethic and subscribe to our newsletter http://ethic.com/workConnect with Ethic on LinkedIn (https://www.linkedin.com/company/ethic)Find out more about John and Fiduciary Trust International (​​https://www.fiduciarytrust.com/meet-our-team/our-profile/john-m-dowd)Connect with John on LinkedIn (https://www.linkedin.com/in/john-m-dowd-a2409935/)