How Health Systems Decide Which AI to Buy | Paul Uhrig & Eddie Qureshi

Paul Uhrig is a healthcare lawyer and digital health executive, formerly Chief Legal and Digital Health Officer at Bassett Healthcare Network and Chief Administrative, Legal and Privacy Officer at Surescripts. Eddie Qureshi is founder and CEO of Rainfall Health, an AI platform that helps hospitals manage Medicare's TEAM model. They explain what health system executives ask before they buy AI, why so many pilots never reach scale, and why only two or three priorities ever make a C-suite agenda. Then the patient side: people connecting their medical records to ChatGPT and Claude, why that data falls outside HIPAA, the consent screens nobody reads, the 30 days after surgery, and why ambient listening stuck with clinicians. (00:00) The consent form nobody reads(01:55) AI, bad actors and the threat closer to home(04:13) Cybersecurity and the 100% landing rule(07:14) What executives ask before they buy AI(09:00) Why pilots fail to scale(10:31) Pitch versus pain point(14:54) Is every health system the same?(16:56) Patients bring AI to the exam room(20:19) Patient data in consumer AI tools(23:29) HIPAA, the FTC and who educates patients(26:56) The 30 days after surgery(31:21) 85% of health systems use AI(32:02) Why ambient listening stuck(35:43) What inspired their career paths(39:01) The hardest decision or challenge