Oh Canada! It’s the Little Things (S3E15)

Sometimes the biggest marketing wins come from the smallest moments.It’s travel stories, first-class flying, and some seriously great customer experience moments from Paula’s recent trip to Canada.From simple questions and thoughtful acknowledgements to those tiny personal touches that make someone feel genuinely seen, we get into why people remember how a business made them feel long after the transaction is over.Because sometimes it’s not the flashy campaign, the giant ad budget, or the perfectly polished strategy.Sometimes it’s just remembering someone, asking the right question, or making them feel like they actually matter.It’s the little things.Tell us in the comments: what’s one small customer service moment you’ve experienced that made a big impression? Listen or watch now:🎧 Spotify: https://open.spotify.com/show/6oFcqQdcAjmvVazynOpeMD🍏 Apple: https://podcasts.apple.com/us/podcast/royally-unhinged-the-podcast/id1796596698📺 YouTube: https://www.youtube.com/channel/UC57zPgo9waf-wKY1Ax-jmow?sub_confirmation=1Amazon Music: https://music.amazon.com/podcasts/0d70c39f-4fa7-4e6f-a498-e1bba74363c5/royally-unhinged-the-podcastiHeart: https://www.iheart.com/podcast/269-royally-unhinged-the-podca-278210632