Ep18 - What Happens to Learning When AI Changes Everything with Wanda Shoer

In this episode of Inside Pharma Leadership, I sit down with Wanda Shoer, Chief Learning Officer at Sanofi, to explore how learning and development is evolving in a rapidly changing pharma environment. We discuss reskilling, AI, learning operating models, human connection, and how organizations can create space for people to think, learn, and innovate.   Meet the Guest  Wanda Shoer is the Chief Learning Officer at Sanofi. Her career spans HR transformation, R&D strategy, drug development, and learning and development. Her experience across different areas of the pharma business gives her a unique perspective on connecting people, learning, and business needs in a rapidly changing industry. Key Takeaways Learning has to move at the speed of change: Organizations need to invest in reskilling and upskilling as AI and new ways of working reshape the industry.The CLO role is evolving: Learning leaders can help connect fragmented learning efforts, reduce redundancy, and better align learning with business priorities.AI ownership matters less than enablement: The bigger question is whether employees are being equipped to use AI productively and innovatively in their roles.Context is critical when working with AI: The more relevant context people provide, the more useful and personalized AI outputs can become.Human connection still matters: AI can support learning, but relationships, collaboration, and human connection remain important parts of development.AI could create space for deeper thinking: Automating routine work may give people more time to focus on creativity, problem-solving, and innovation, if organizations deliberately protect that time.Learning is becoming more experiential: Wanda shares how her perspective shifted from learning through deep study and certification toward applying frameworks, coaching, and learning what is needed in the moment. Connect with Wanda Shoer:LinkedIn: https://www.linkedin.com/in/castilloshoer/ Sanofi's Website: https://www.sanofi.com/en_______________________________________________________________________Connect with Keith Willis & Inside Pharma LeadershipInstagram: https://www.instagram.com/coachtoachieve/ LinkedIn: https://www.linkedin.com/in/keithawillis/ Email: kwillis@coremanagementtraining.comApple Podcast: https://podcasts.apple.com/us/podcast/inside-pharma-leadership/id1882373713Spotify: https://open.spotify.com/show/2FREHTkAhT3VdZDdFa3jCV?si=85102c378a05412fYoutube: https://www.youtube.com/@coremanagementtraining86/videos