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Podcast Episode

The Peace of Mind No HR Software Can Give You

It's Personnel··3 August 2026·39 min

About this episode

Most small business owners don't know they have an HR problem until it shows up as an IRS notice, a Department of Labor audit, or a lawsuit.Erica Brune (CEO) and Chad Brahmer (President) of Lever One have spent a combined 20+ years helping small businesses get out of their own way when it comes to HR, payroll, and compliance. In this episode, they break down how Lever One started, what separates a great PEO from an average one, and why the clients who treat their PEO as a strategic partner — not just a vendor — are the ones who actually sleep at night.What's covered:- How Lever One accidentally started a PEO — and why they never looked back- The compliance mistakes small businesses make without even knowing it- What long-term clients say they value most (it's not what you think)- Why the best PEO clients aren't looking for the cheapest solution- How Lever One is expanding into new markets with HelpsideIf you're a small business owner managing HR, payroll, or benefits internally — this conversation will make you rethink that decision. Chapters0:00 – Intro: Meet Erica and Chad0:29 – Chad's background and why he joined Lever One2:29 – How Lever One started as an internal PEO3:47 – What people misunderstand about compliance5:00 – What keeps Erica driven after 14 years7:00 – What separates a great PEO from an average one8:30 – What clients actually care about most9:48 – The compliance mistakes new clients always make10:45 – How client expectations have changed33:01 – Lever One's expansion with Helpside35:00 – The dreamer vs. the operator dynamic36:19 – What's next for Lever One38:00 – Closing thoughts Call us today for your free benefits audit: 1-800-748-5102 or schedule now. 👍 Like & Subscribe for more helpful Helpside insights.