Podcast Episode

The ROI of Great Club Management

The Ultimate PLAIbook··3 August 2026·1h 7m

About this episode

What does it actually cost a sports club to get governance wrong? More than most realise.In this episode, Scott McKechnie sits down with Kelly Reynolds - a sports governance expert with board-level experience across Golf Australia, elite women's sport, and high-performance rugby - to unpack what separates thriving clubs from those quietly dying.They go deep on the uncomfortable truths most club leaders never confront: cash slippage, poor governance, toxic personalities, legacy thinking, and why passion alone has never been enough to run a sustainable club.In this episode:Why wealthy clubs end up on the verge of bankruptcy - and what governance has to do with itThe "revenue is vanity, cash is sanity" principle every club treasurer needs to hearHow to build a skills matrix for your committee (and why a room full of passionate members isn't enough)The hidden ROI of great club management — and why it has nothing to do with moneyWhy participation is rising but the number of clubs is falling — and what that means for grassroots sportThe survey strategy that generated over $1 million in additional revenueWhy the clubs that are standing still are the ones that are dyingActionable takeaways for club leaders:How to run a member survey that actually drives changeLight-touch governance that protects your club without over-engineering itWhere clubs are really losing money - and how to stop itHow to transition leadership without losing momentumWhether you're a volunteer admin, club committee member, coach, or league organiser — this one is for you!🎙️ The Ultimate PLAIbook Podcast is brought to you by PLAI - the subscription free, all-in-one sports club management platform trusted by clubs across 175 countries.JOIN THE WAITLIST FOR EARLY ACCESS TO THE BRAND NEW PLAI CLUB MANAGEMENT APP, LAUNCHING AUGUST 2026...WAITLIST LAUNCHES 18 MAY, JOIN HERE: https://linktr.ee/PLAI_links