Interview with Hari Hara Prabu | Head of Product for Zoho POS

Leland McFarland of Small Business Trends sits down with Hari Hara Prabu, Head of Product for Zoho POS, to discuss the launch of Zoho POS and what it means for independent and growing retailers. In this interview, Hari explains how Zoho built Zoho POS to help small retailers move away from disconnected systems and manage sales, inventory, purchasing, customer data, reporting, and payments from one connected platform. The conversation also covers how Zoho POS integrates with other Zoho apps such as Zoho Books, Zoho Commerce, Zoho CRM, Zoho Analytics, and Zoho marketing tools. Topics covered include: What Zoho POS is and who it is built for How Zoho POS supports small retailers and multi-location businesses Inventory tracking, barcode scanning, SKU variations, and label printing Migration and import tools for businesses switching from another POS system Hardware compatibility and payment processing options How Zoho POS connects in-store and online sales Reporting tools for tracking best sellers, slow-moving inventory, and customer trends Future roadmap items, including retail AI agents, fraud analytics, marketplace extensions, and restaurant-specific features Learn more about Zoho POS at zoho.com/pos. Chapters 00:00 Introduction to Zoho POS 03:06 Market Gaps and Timing for Zoho POS 06:06 Target Audience for Zoho POS 09:09 Integration and Automation Benefits 11:45 Inventory Management and Tracking 14:56 Onboarding and Migration Support 18:04 Hardware Compatibility and Flexibility 20:46 Payment Processing Features 23:58 Reporting and Analytics 27:03 Future Developments and Enhancements #Zoho #ZohoPOS #SmallBusiness #RetailBusiness #PointOfSale #POSSystem #RetailTechnology #SmallBusinessTrends #InventoryManagement #BusinessSoftware