15 - From Colleagues to Wives & Building the Hive with Emily & Eleanor

Emily Pittard is a Clinical Dental Technician and co-director of The Hive Dental Clinic & Laboratory. With a passion for high-quality, patient-centred prosthetics, she combines clinical care with advanced dental technology to create bespoke solutions for patients, particularly those who may feel anxious or have complex needs. Ella Pittard is co-director and Registered Manager of The Hive Dental Clinic & Laboratory. With a background in management and digital marketing, she oversees the business, compliance and patient experience, helping to ensure The Hive remains a welcoming, inclusive and forward-thinking dental business.They are both co-founders of Nightshift and trustees for the Den-Tech Charity.Instagram: @cdtemily @eleanor.pittardWebsite: www.thehivedental.co.ukThe conversation covers the journey of Emily and Eleanor in dental technology, from their individual career paths to their collaboration in setting up a dental laboratory and clinic. It explores the challenges and rewards of business ownership, as well as the dynamics and complexities within the dental industry. The discussion also highlights the unique challenges faced by CDTs and the regulatory requirements involved in setting up a dental laboratory and clinic. The conversation delves into the challenges and disruptions caused by the extended scope of practice in the dental industry, highlighting the impact on technicians, nurses, and therapists. It also explores the need for empowerment and fair compensation for all professionals involved. The conversation delves into the dynamics of team collaboration and the impact of technical knowledge on clinical practice. It explores the importance of mutual respect and collaboration between clinic and lab professionals, highlighting the role of innovative thinking and problem-solving in the dental industry. The conversation covers the themes of team collaboration, specialization in dental labs, marketing and branding, and cross-skilling and professional development. It delves into the importance of teamwork, the impact of specialization on dental labs, the role of marketing in branding, and the significance of cross-skilling and professional development in the industry. The conversation delves into the importance of employee loyalty and its impact on business growth. It also explores the significance of authenticity in social media marketing, highlighting common mistakes made in this area.Chapters00:00 Getting Into Dental Technology02:27 Meeting and Working Together03:23 Setting Up Their Own Business05:02 Challenges of Business Ownership06:09 Navigating Industry Dynamics08:02 Challenges of CDTs and Industry Dynamics12:17 Setting Up a Dental Laboratory and Clinic24:32 Extended Scope of Practice and Industry Disruption47:28 Team Dynamics and Collaboration48:10 Innovative Thinking and Problem-Solving50:57 Clinic and Lab Integration01:23:13 Cross-Skilling and Professional Development01:33:28 Employee Loyalty and Business Growth01:35:18 Mistakes in Social Media MarketingMusic Licenced from Premium Beats. Licence ID: N7A69UNBLBBSE0S4