EP 23 - Faith Taylor (Kyndryl)

Summary Faith Taylor has built sustainability functions from scratch at Wyndham Worldwide, Tesla, and now Kyndryl. She walks through what actually works — making the business case with small wins, focusing effort where it counts, and staying resilient when progress is slow — and argues that intentionality matters more than ambition in creating change that lasts.Keywords ESG, sustainability, CSR, climate change, data centres, renewable energy, resilience, leadership, social impact, innovation, hospitalityKey topicsFaith's move from brand leadership into sustainabilityBuilding a global CSR function at Wyndham WorldwideWhy climate awareness became a strategic issueOperationalising sustainability across hospitality and techMeasuring impact and applying the 80/20 rule to ESGTechnology and innovation in the energy transitionThe challenge of embedding sustainability in franchise modelsResilience and positive vision in climate actionEstablishing and scaling sustainability and citizenship at KyndrylTakeawaysFollow your passion and build your own role inside the organisationProve the business case for sustainability through small winsUse the 80/20 rule to concentrate on high-impact areasResilience and a positive vision sustain long-term changeGlobal collaboration and leadership are essential to climate solutions Chapters 00:00 Introduction and career overview 01:11 From brand leadership to sustainability 02:07 The rise of green consumerism and climate awareness 03:25 Creating her own role at Wyndham Worldwide 05:13 Building the business case through operational savings 07:47 Tracking impact and scaling initiatives 10:44 Using the 80/20 rule to focus effort 12:53 Bringing people and environmental goals together 15:24 When sustainability becomes part of everyday business 17:11 Saying no and staying true to your values 21:26 Balancing energy growth and sustainability in data centres 25:34 Global collaboration and leadership in climate solutions 29:52 Getting involved in social impact and human rightsGuest Faith Taylor, Global Sustainability and ESG Officer, Kyndryl — LinkedIn