What do you do when you don’t know the answer? We tend to think of expertise as having the answers. But what about knowing what to do when you don’t? In this episode of The Unknown Knowns, Dr Angela…
What is your best alternative if the deal in front of you falls through? In this episode of The Unknown Knowns, Dr Angela Lewis explores BATNA, or Best Alternative to a Negotiated Agreement. This…
What happens when the system you're trying to understand keeps changing? In this episode of The Unknown Knowns, Dr Angela Lewis explores complexity theory and the difference between complicated…
What happens when the world changes but your mental model does not? In this episode of The Unknown Knowns, Dr Angela Lewis explores Bayesian reasoning through the unlikely lens of the 2006 animated…
What makes analysis trustworthy? It is not simply the quality of the information or the confidence of the analyst. It is the quality of the thinking that connects evidence to judgement. In this…
What can baseball teach us about intelligence analysis?In this episode of The Unknown Knowns, Dr Angela Lewis turns to the world of baseball and the story of the Oakland Athletics to explore how data,…
In this episode, Dr Angela Lewis explores what happens when intelligence concepts leave the classroom and start showing up in everyday life. Angela explains why experts can recognise underlying…
Where is the line between influence and manipulation and how do you know when you've crossed it? In Part 2 of this series, Dr Angela Lewis moves from theory to practice, exploring how influence works…
What separates persuasion from manipulation? Is there a clear line, or do most forms of influence exist somewhere in between? In Part 1 of this two-part series, Dr Angela Lewis explores the psychology…
The Intelligence Cycle has shaped intelligence analysis for decades. But what if it only tells part of the story? In the final episode of the Intelligence 101-ish series, Dr Angela Lewis explores why…
