Claire Donald - The Cardinal Sin: What Happens When Product Leaders Learn AI Alone

Most AI transformation stories are about moving fast, going all-in, changing everything. Claire Donald's story is more honest than that. She just recently left her CPTO role at Moo, the business cards and premium merchandise company, where the physical and the digital world have to work together every single day. She has been there for eight years, far above the average CPO tenure of two point three years. And for the last six months, she has been building things with AI in her own time, after hours, before she felt confident enough to share any of it with her team. She calls it the cardinal sin of product management. And she thinks most product leaders are doing the exact same thing. In this conversation, we talk about what it actually costs to lead product and engineering through genuine ambiguity, how to tell your CEO which plates are going to smash, and why the most useful thing you can do right now might not be the most visible. Discover why organizational maturity matters more than tooling, and learn what "meeting the organization where it's at" really means in practice. Podcast website - Newsletter