This week, Paul and Amelia sit down for a chat with Nick Laws, the senior creative leader behind work with Nest Pensions and the recently rebranded Centre for Inclusive Money (formerly Nest Insight).…
We've just updated our big guide to SEO in financial services, so this week the marketing team got together to define what SEO actually means in our industry.We outline the challenges banking,…
Is AI actually neutral? Is that something you've even ever thought about?Earlier this year, Paul and Mayna attended BrightonSEO and our favourite session was an eye-opening talk on the bias within…
This week we jump back into our Consumer Duty teardowns which throughout four weeks earlier this year, shocked us with the level of web accessibility issues.Of 600 issues uncovered, almost half were…
This week, we kick off a discussion prompted by the conversations we've been having with our clients.More often than you might expect, we're meeting financial marketing teams who don't use AI…
Credibility gets you through the door, but trust is what makes people stay. On this episode of Fin the Week, we're joined by Indulge's newest team member, Tonicha, to unpack why financial brands can…
It's Consumer Duty anniversary day, so we're rounding off Consumer Duty month with our fourth and final teardown.We take a look at life insurance and protection: the sector with 7 of the FCA's 11 open…
Four weeks into the trust reset and three episodes into the Consumer Duty teardown series, Amelia, Paul, Pat and Russ turn to what's arguably the biggest financial decision most people ever make:…
Week three of Consumer Duty anniversary month, and we're going up a level; from everyday bank switching to investing. We ran three anonymised robo-advisors (a big player, a mid-tier firm, and a…
Consumer duty turns three this month. Three years in, "we're working on it" stops being an excuse, and the FCA's tone has shifted from patient to pointed.So we're kicking off our Q3 edition, The Trust…
