Episode 3: Name That Friction!

Okay, Actually is a podcast for people who are working hard, still falling behind, and are starting to wonder if the problem is them. It's not. Each episode — always under 25 minutes — we dig into what's truly broken and figure out how to build a solution that can actually work. In this episode, I walk through what friction actually is, why you've probably stopped feeling it, and how to locate exactly where it lives — because a people problem solved with a process solution doesn't get fixed. Location matters. 00:00 Never Check Your Bags 04:11 When Friction Gets Normal 06:18 Acceptance vs Surrender 09:45 Five Ps Framework 18:21 Friction vs Ground Truth 21:42 Wrap Up and Connect The Five Ps People: is the friction coming from a person, a dynamic, or someone in the wrong role? Process: is the friction built into how things are or have always been done? Product: is the friction in the tool or system everyone's working around instead of through? Place: is the friction in the environment itself? Priorities: is the friction coming from direction that's unclear, contested, or unresolved? Find me here: OkayDoak.com karen@okaydoak.com Get clear. Get sorted. Get going. Stay sane.