Mentorship as a Strategic Advantage to Build Stronger Teams & Improve Retention | Samantha Campbell | Standout UNSCRIPTED Ep. 371

Samantha Campbell, Senior Director of Field Services at Brightstar Lottery and 2025 Stand Out 50 leader, joins Sarah Nicastro to explore why mentorship is one of the most underutilized strategic tools in service leadership — including the story of reverse mentoring her CEO during a pandemic, the difference between mentors and sponsors, and how genuine one-on-one relationships drive retention and organizational change.