Questions for now - Compelling perspectives on digital CX

Active· last episode 1 month ago

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~30 min episodes

About Questions for now - Compelling perspectives on digital CX

Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.

Language: English
Type: podcast

Episodes(42)

1
You deployed AI in your contact center. Now what? (feat. Ryan Strategic Advisory)
25 Jul24m
2
How well have you tested your CX AI models, chatbots and agents?
25 Jul14m
3
How do you move from chaos to clarity with CX AI? (feat. Zendesk)
25 Jul33m
4
How is AI simulation reinventing contact center agent training? (feat. ElevenLabs)
25 Jul28m
5
What does IDC research reveal about the untapped potential of CX partnerships? (feat. Robin Jakobsen)
25 Jul11m
6
Is sales misalignment costing you customers? (feat. Robin Jakobsen and Shawn Casemore)
25 Jul30m
7
Is your agent experience powering your CX — or sabotaging it? (feat. Ken Hughes and Estuardo "Ligo" Ligorría)
25 Jul37m
8
What five questions should CX leaders ask to improve customer outcomes in 2026?
25 Jul9m

+34 more — listen on the platforms above

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