Deep Learning with PolyAI

Team PolyAI

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About Deep Learning with PolyAI

PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.

Language: English
Type: podcast

Latest episodes(50)

1Who's coordinating your army of AI agents?
6 Sept 202644m
2Why should CX leaders care about MCP?
24 Aug 202636m
3Can AI really hear a call the way a person does?
12 Aug 202622m
4Is word error rate just a vanity metric?
28 Jul 202629m
5Is AI the end of large engineering teams?
28 Jul 202646m
6Can you build a custom AI agent in 10 minutes?
14 May 202623m
Send us Fan Mail Ten minutes to a working AI agent, tested and ready to deploy. In this episode of Deep Learning with PolyAI, Frank Ferro sits down with Ruari Phipps, Senior Forward Deployed AI…
7What happens when anyone can build an AI agent?
23 Apr 202640m
Send us Fan Mail What happens when the ability to build an AI agent is no longer limited to developers? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Michael Chen, VP of…
8Why do specialized AI models win in CX?
16 Apr 202624m
Send us Fan Mail Many AI models today are designed as generalists. But in customer experience, that approach often falls short. In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down…
9Why are CX leaders stuck on the sidelines of AI?
9 Apr 202637m
Send us Fan Mail In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Bill Staikos, Founder of Be Customer Led, to unpack why many CX leaders are still on the sidelines of the AI…
10How can employee experience drive better CX? with Sam Stern, LinkedIn
2 Apr 202620m
Send us Fan Mail Customer experience is often measured at the surface. But it’s built behind the scenes. In this episode of Deep Learning with PolyAI, Michelle Schroeder sits down with Sam Stern, who…

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