Podcast Episode

Merlina Rodas- @fohology

Nashville Restaurant Radio·New Light Hospitality·7 September 2026·1h 23m

About this episode

In this episode, Merlina Rodas shares her philosophy and framework for delivering exceptional service. She breaks down the process into clear, actionable steps, emphasizing mindset, preparation, execution, and follow-up. The conversation blends personal experience, industry insights, and practical tools to help you understand how to create service that resonates with clients and builds lasting relationships