This episode Melissa brought the topic to us about what type of boundaries did we had while in the industry and which do we have for servers in the industry. Also I found out that they may have a…
This episode Matt brings up cell phone etiquette while in a restaurant and this causes Melissa and Jeff to have their opinions. The first topic that causes all three hosts to drop the f-bomb on the…
This episode Jeff tries to explain the importance of the host stand in the restaurant. Matt and Melissa make some shocking revelations. As always, we all have a great laugh
Today Melissa brings the question of which do you prefer...local or corporate. We go over our preference for dining in, and working in. You may be surprised by some of the answers. Also, Matt and…
This episode Matt brings us a spirited discussion of deciding to tip on the amount of the check or the service. Melissa and Jeff immediately disagree with the premise, but quickly talk themselves into…
This episode of Serving You, Jeff brings up the pluses and minuses of "regulars". Matt has a positive memory of regulars and Melissa falls more in the middle, but...they both agree that Jeff is the…
This episode Melissa brings up the stigma associated with waiting tables. We talk about other stigmas in the service industry. Matt pretends to be innocent, and Jeff notices that the better you are at…
In today's episode Matt brings up the topic of "indifference". Why are some servers indifferent, should that affect their tips, etc? Melissa weighs in with her experience and Jeff tells an story where…
In this episode Jeff brings up the topic of "solo dining" while talking about the stigmas that surround it in the industry and for the diner themselves. All three of them give us a personal story of…
Today's topic is brought to us from Melissa and we talk "gratuity". How is it different from "tips" and who decides it. Matt has his feelings and Jeff tells us a story of quite the greedy server that…