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Podcast Episode

You Can't Lead Until You've Swept the Kitchen Yourself | Wolfgang Schürmann on Events, Crisis & Hospitality Leadership

Hospitality Folks··16 July 2026·35 min

About this episode

Day two of a five-day event. 150,000 visitors. 200 of your 600 staff are no-shows.Wolfgang Schürmann has been there. He restructured the menu, reassigned every manager, got on the radio, and delivered anyway — because he's spent two decades learning every role from the ground up.In this episode: what high-pressure event operations teach you about leadership, why you cannot lead a team you haven't worked alongside, and the story of a Michelin star chef who threw a frying pan — and then did something that Wolfgang still thinks about 30 years later.🔗 Connect with Wolfgang on LinkedIn: ⁠linkedin.com/in/wolfgang-schuermann-🇩🇪-🇪🇺-🇲🇽-9a8b5b32⁠🌐 Gastro 2.0: ⁠https://www.linkedin.com/company/gastro2-0/about/⁠🎙️ Alicia Dick Wahlberg: ⁠linkedin.com/in/aliciadickwahlberg⁠ #HospitalityLeadership #HospitalityFolks #EventManagement #HotelTech #HighPerformanceTeams