Agency is the key to Engagement

Only 2% of the front line knows the vision in any organization. What?! 2%? One issue is what we talked about last time, leadership is not communicating well. But perhaps the bigger issue is whether the front line CARES to know the vision. This is a bigger problem.In this episode we address exactly how to fix the "care" problem from the front line. And, spoiler alert, it happens by fixing leadership!